I recommend to most of my families to receive their Carer’s Allowance, Domiciliary Care Allowance and Disability Allowance and other entitlements into their bank accounts through Electronic Funds Transfer.
If you haven’t already done so you can still apply to transfer your payment to your bank using form DIR PMT1. Your payment will go directly to your personal bank account, building society or at certain credit unions. Click on the link below to start the process
Some prefer to be paid at their local post office where it must be collected in person. You can collect your payment in cash from your Post Office. For identification, you will need a Public Services Card or Social Services Card and photo ID.
COVID-19 and Collecting
If you or your child are unable to collect your payment from the post office due to illness or self-isolation, you can leave your payment at the post office until you can collect it. Your payment will be available in the post office for 90-days after you were first due to collect it.
An alternative option is to nominate a temporary Agent to collect your payment. You can get a form for appointing a temporary Agent at your local post office or click the link below.
On 19 March 2020, the government announced that entitlement payments will be paid every 2-weeks. This will not affect the amount you get, but it will reduce the need for people to leave home during the COVID-19 pandemic and support social distancing.
The new measure applies both to people who collect their payments at post offices and people who are paid into a bank account.
Stay safe and if you don’t already receive your payments in the bank you can email me firstname.lastname@example.org and I can send you on the DIR PMT1 form. You don’t need to worry about social distancing or other life events that will prevent your payments come to you on time.